Welcome greeting
A welcome greeting that sounds the way your business looks
The welcome greeting is the first thing a caller hears from you, and usually the one piece of your business nobody ever wrote. Below is what belongs in it, and the two ways to have one made. Listening costs nothing.
What belongs in a welcome greeting
Short beats complete. A caller who waits twenty seconds before hearing anything useful hangs up.
- 01
Your name, immediately
The caller wants to know within a second that they reached the right place. Start with the company name, not with a three-line greeting.
- 02
What happens next
Are they being transferred, going into a menu, or waiting? One sentence saying so saves irritation, even when the answer is waiting.
- 03
A way out
Name the alternative if it takes longer: an email address, a promise to call back, a time. That is the difference between a caller who gives up and one who returns.
Example scripts to copy
There are ready-made welcome scripts, from short and businesslike to warm and inviting. Fill in your company name and the rest is written.
See the example scriptsTwo routes, your choice
Do it yourself, ready in a minute
Type your script, pick a voice and hear the result immediately. If you like it you pay and download the file. If you do not, it costs you nothing.
- Listening costs nothing
- From 19 euro, VAT included
- Download straight after payment
Leave it to us
Send us your script, or just your company name and opening hours. We write a first version and deliver the file in the format your phone or phone system asks for.
- You supply the text, we supply the file
- Phone menu and closed message too
- Changes later in that same voice
Why a recorded greeting makes a difference
It is your calling card
Someone who calls instead of emailing is in a hurry or has a question that does not fit a form. What they hear first decides whether they think you have your affairs in order.
The default message says nothing
The provider computer voice reading back your number is the telephone equivalent of a blank page. It is correct, and it helps nobody.
Consistent with the rest
The same voice on the welcome greeting, the phone menu and the queue sounds like a company. Three different voices sound like three separate people.
Changes cost nothing extra
If your name, your hours or your offer changes, the same voice records it again. With a voice actor you pay the full rate all over again.
Hear how it sounds first
Type your script, pick a voice and listen to the result. It costs nothing and commits you to nothing.
Start with your script