Text library
Ready-to-adapt scripts for businesses in the Netherlands. Start with matching Dutch and English messages below, or search the full library by situation and industry.
Read the in-depth guide with 10 business voicemail scriptsLooking for an answering machine greeting for your mobile instead of a business phone system?DUTCH & ENGLISH
If customers call you in Dutch and English, prepare both versions of the same message. Decide whether your phone system should play them one after the other or offer a language menu. The recordings provide the words; your administrator configures the call routing.
Use this if the call continues to your team. Keep the company name the same in both recordings.
Dutch
Welkom bij [bedrijfsnaam]. Een ogenblik geduld, wij verbinden u door.English
Welcome to [company name]. Please hold while we connect your call.Use this only if callers can leave a message and your team can call back on the next working day.
Dutch
U bent verbonden met [bedrijfsnaam]. Wij kunnen uw oproep nu niet beantwoorden. Spreek uw naam en telefoonnummer in, dan bellen wij u de volgende werkdag terug.English
You have reached [company name]. We cannot answer your call right now. Leave your name and phone number, and we will call you back on the next working day.Confirm your actual closure and reopening time before recording. Set the holiday schedule separately in your phone system.
Dutch
Welkom bij [bedrijfsnaam]. Op Koningsdag zijn wij gesloten. Vanaf [dag en tijd] zijn wij weer bereikbaar. Bedankt voor uw telefoontje.English
Welcome to [company name]. We are closed for King's Day. Our team will be available again from [day and time]. Thank you for calling.For a Dutch business mobile, check the setup options before ordering a file. Our KPN voicemail guide and Odido voicemail guide explain the provider-specific steps.
Create your voicemail greeting“Welcome to [your company]. Please hold for a moment while we connect you.”
“Hello and a warm welcome to [your company]. Thank you for calling. Please hold for a moment and we will be with you as soon as possible.”
“You have reached [your company]. Please stay on the line and we will connect you to the right department.”
“Welcome to [your company]. This call may be recorded for quality and training purposes. Please hold for a moment.”
Chosen a script? See how to make your own welcome greeting and where to set it up in your phone system.
“Hi, you've reached [your name] at [your company]. Leave a message with your name and number and I'll call you back today.”
“You've reached [your name]. Leave your name and number after the tone.”
“Welcome to [your company]. Press 1 for [option 1], press 2 for [option 2], or press 3 for [option 3]. Stay on the line to speak to an agent.”
“Welcome to [your company]. Press 1 for [option 1], or press 2 for [option 2]. Or stay on the line to speak to a member of our team.”
“Welcome to [your company]. Voor Nederlands, toets 1. For English, press 2.”
“Returning to the main menu. Press 1 for [option 1], or press 2 for [option 2].”
“All of our agents are currently busy. Please stay on the line and we will help you as soon as possible.”
“Thank you for your patience. Our next available agent will help you as soon as possible.”
“It is busier than usual at the moment, so your waiting time may be a little longer. We apologise for the inconvenience.”
“You are in the queue. We will connect you as soon as an agent becomes available.”
“You have reached us outside our opening hours. We are available from [Monday to Friday, nine to five]. Please feel free to call us again then.”
“You have reached us outside our opening hours. Please leave your name and phone number after the tone and we will call you back on the next working day.”
“We are closed at the weekend. We will be happy to help you again from Monday. We wish you a pleasant weekend.”
“You have reached us outside our opening hours. For emergencies please call [phone number]. For all other questions, please call us back during office hours.”
“You have reached the voicemail of [your company]. Please leave your name and phone number after the tone and we will call you back as soon as possible.”
“You have reached the voicemail of [your name]. I am not available right now. Please leave a message after the tone and I will call you back as soon as possible.”
“Unfortunately our voicemail is full. Please try again later, or contact us by email. Thank you for your understanding.”
Want a recording of your script? See how to create a business voicemail and which file you need for your phone system or mobile phone.
“You have reached [your name] at [your company]. I am away until [date]. For urgent matters, please contact [name of colleague] on [phone number]. Let me repeat that number: [phone number]. You can also leave a message after the tone and I will call you back when I return.”
“You have reached [your name] at [your company]. I am not available right now. Please leave your name and number after the tone and I will call you back today.”
“You have reached [your name] at [your company]. I am away for the time being. My work is being covered by [name of colleague]. You can reach [name of colleague] on [phone number]. Let me repeat that number: [phone number].”
“Our office is closed for the holidays. We will be happy to help you again from [date]. We wish you a lovely holiday season.”
“We are closed for annual leave from [Monday to Friday, nine to five]. For urgent matters you can email us. We will be available by phone again from [date].”
“Around the holidays we have limited availability. We apologise if you have to wait a little longer than usual.”
“Due to a technical issue, we are currently harder to reach than usual. We are working on a solution. Thank you for your patience.”
“Due to high call volume the waiting time is longer than usual right now. Please stay on the line and we will help you as soon as possible.”
“Thank you for your call. We wish you a pleasant day. Goodbye.”
“Please hold for a moment while we transfer you to [option 1].”
“We have noted your details and will call you back as soon as possible. Thank you for your call.”
Answering machine or voicemail: to the caller it is the same thing, the message that plays when nobody picks up. Every script above also works as the answering machine script for your business. Pick an example, adjust the name and hours and have it professionally voiced.